When You Leave

Discharge

Discharge Planning
Every patient is assessed for discharge planning needs by a nurse case manager. The nurse case manager works closely with you and your family, your physician, primary nurse, and the rest of your health care team to develop a safe and therapeutic discharge plan. That discharge plan provides for any continued care needs you may have after you leave the hospital.

During Your Stay

Admission & Accommodations

Admission
Upon your admission to Norwood Hospital, we will work to get you to your room and make you comfortable as quickly as possible. An identification bracelet with your name and medical record number will be placed on your wrist for the duration of your stay.

Admission

Admission

Checking into Scenic Mountain Medical Center can be quick and stress-free if you arrive prepared. Here are some tips to help make the admissions process a little easier.

Where To Go When You Arrive
The admissions desk is located at the front entrance of the hospital. Please arrive a few minutes before your appointment.

Preparing For Your Stay

Pre-admission Phone Interview

Prior to your admission to Norwood Hospital, you will receive a call from a patient registration representative who will gather information for your medical records and answer any general questions that you may have. If you have not heard from us two days before your admission, please call the Patient Assistance Center at 800-594-9200.

Medical Records

Medical Records

We are committed to keeping your Protected Health Information (PHI) private, and we are required by law to respect your confidentiality. If you would like a copy of your medical records, please click here to electronically request them or you can submit by fax. Our offices are opened from 8:00 a.m. to 12:00 noon, Monday through Friday if you have any questions.