Medical Records

Medical Records

We are committed to keeping your Protected Health Information (PHI) private, and we are required by law to respect your confidentiality. If you would like a copy of your medical records, please click here to electronically request them or you can submit by fax. Our offices are open 8:30 a.m. to 4 p.m., Monday through Friday if you have any questions.

Interpreter Services

Why do we have interpreters?

Saint Anne's Hospital is committed to providing linguistically and culturally appropriate services to our patients and families. We have an experienced team of trained medical Interpreters on staff. In the medical setting, it is essential that patients actively participate in a dialogue with their health care providers.

During Your Stay

Accommodations

Patients are assigned to a unit and room dependent upon the reason for hospitalization. Most patients will be in a private room. Your health care team will quickly orient you to your surroundings, explain hospital routines, and discuss your plan of care with you and/or a designated family member or partner in care.

Hospitalist Staff

Preparing For Your Stay

Pre-admission Phone Interview

Prior to your planned admission to Saint Anne’s Hospital you will receive a call from a patient registration representative who will gather information for your medical records and answer any general questions that you may have. If you have not heard from us two days before your admission, please call the Patient Pre-Registration Office at 508-235-5674. 

Your Patient Experience

At Saint Anne’s Hospital, we are dedicated to providing each patient and family with the compassionate, quality care for which Saint Anne’s has been nationally recognized. We believe in caring for everyone – patients, family, and guests – as we would for one of our own family members.

Smoking Policy

Effective July 1, 2011 

Saint Anne’s Hospital is committed to maintaining an environment that minimizes health risks and supports health and wellness. In keeping with this commitment, Saint Anne’s Hospital’s smoke- and tobacco-free policy eliminates all smoking and the use of all tobacco products inside and outside buildings on its main campus and all satellite sites and locations.

This policy applies to all persons, including employees, medical staff, patients, visitors, volunteers, students, vendors and other guests.

Notice Of Privacy Rights and Practices

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

We create records of the health care and services you receive from us and we are committed to protecting that medical information. We are required by law to protect the privacy of any medical information that identifies you; provide you with this notice describing our legal duties and privacy practices with respect to your medical information; and to follow the terms of the most current Steward privacy notice.

Site Disclaimer

Health Care Information Disclaimer

We remind visitors to the Steward Health Care and affiliated sites that nothing ever takes the place of a personal visit with your doctor. While we are happy to provide as much medical information as possible, if you have any questions about your health, make an appointment and discuss your questions with your caregiver. She or he is in the best position to make decisions with you about what is in your best interest.

Program Accessibility

Section 504 Notice of Program Accessibility

Steward Health Care System and all of its programs and activities are accessible to and useable by disabled persons, including persons who are deaf, hard of hearing, or blind, or who have other sensory impairments. Access features include:

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