Saint Anne’s Hospital Recognized for Excellence in Patient Safety and Outstanding Patient Experience
Saint Anne’s Hospital announced today that it has achieved two quality distinctions from Healthgrades, the leading marketplace connecting patients and providers: the Healthgrades 2021 Patient Safety Excellence Award™ and the Healthgrades 2021 Outstanding Patient Experience Award™.
Saint Anne’s Hospital is the only hospital in New England to earn both awards for five straight years.
PIONEERING THE “PATIENT-USER” EXPERIENCE ONLINE
When Steward Health Care, parent company of Norwood Hospital, set out to pioneer a new, online patient-user experience, they decided to draw inspiration not from other medical industry players, but instead from the digital presence of major retail brands. As part of the effort, Norwood Hospital now has a completely revamped online look – one tailored to make it easier for patients to access services, find information, and schedule appointments.