Program Accessibility

Section 504 Notice of Program Accessibility

Steward Health Care System and all of its programs and activities are accessible to and useable by disabled persons, including persons who are deaf, hard of hearing, or blind, or who have other sensory impairments. Access features include:

Patient Rights & Responsibilities

Hospitals of Steward Health Care System support the following rights for each patient:

  • The right to receive considerate, respectful and compassionate care in a safe setting regardless of your age, gender, race, national origin, religion, sexual orientation, gender identity or disabilities.
  • The right of each patient to a reasonable response to his/her requests and needs for treatment or services within the hospital’s capacity, its stated mission, and applicable laws and regulations.

Notice of Privacy Rights and Practices

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

We create records of the health care and services you receive from us and we are committed to protecting that medical information. We are required by law to protect the privacy of any medical information that identifies you; provide you with this notice describing our legal duties and privacy practices with respect to your medical information; and to follow the terms of the most current Steward privacy notice.

Notice of Privacy Practices

(Puede obtener una copia de este formulario en Espanol, si la pide)

Updated 2/8/2019

Notice of Privacy Practices

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION.

PLEASE REVIEW IT CAREFULLY.

If you have any questions about this notice, please contact the Facility Privacy Officer at the contact information listed at the end of this notice.

When You Leave

Discharge

Discharge Planning
Every patient is assessed for discharge planning needs by a nurse case manager. The nurse case manager works closely with you and your family, your physician, primary nurse, and the rest of your health care team to develop a safe and therapeutic discharge plan. That discharge plan provides for any continued care needs you may have after you leave the hospital.

During Your Stay

Admission & Accommodations

Admission
Upon your admission to Norwood Hospital, we will work to get you to your room and make you comfortable as quickly as possible. An identification bracelet with your name and medical record number will be placed on your wrist for the duration of your stay.

Admission

Admission

Checking into Scenic Mountain Medical Center can be quick and stress-free if you arrive prepared. Here are some tips to help make the admissions process a little easier.

Where To Go When You Arrive
The admissions desk is located at the front entrance of the hospital. Please arrive a few minutes before your appointment.

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