Frequently Asked Questions
Does Sebastian River Medical Group accept most insurance plans?
Yes. Most major insurance plans are accepted at all Sebastian River Medical Group locations. We will also file your claim for you; however, any co-pays, deductibles, or non-covered services must be paid at time of services rendered. We also accept cash, check, Visa, MasterCard, Discover card and American Express. Participation with your insurance will be verified by the office when an appointment is scheduled.
What services are available?
Sebastian River Medical Group providers treats lacerations, injuries, infections, flu, pneumonia, chronic disease management, diabetes, hypertension, cardiovascular disease, and many other health concerns as well as perform pre-employment physicals at certain locations.
Do I need an appointment?
Yes at all locations except Sebastian Family Walk In Care. An appointment is needed to better facilitate your appointment and reduce wait times. However, most locations offer same day appointments.
Do I have to pay at time of visit?
Yes. We accept patients with insurance and self-pay patients. In almost all cases, some payment is required at the visit, whether it is a deductible, a co-pay, or payment for any non-covered services. The amount, if any, depends on the insurance carrier.
Do you accept patients without insurance?
Yes. We accept self-pay patients.
Do you provide preventative services for women?
Yes. We provide a full spectrum wellness care for woman, including pap smears, pelvic exams and breast examinations.
Do you administer Flu Shots?
Flu Shots are offered at primary care offices.
Do you have laboratory services available?
No. Laboratory services are provided at the Diagnostic Center at Sebastian River Medical Center. For more information, call the hospital at (772) 589-3186.
Do you have radiology services available?
No. Radiology services are provided at the Diagnostic Center at Sebastian River Medical Center. For more information, call the hospital at (772) 589-3186.
Do you give immunizations?
Yes. We provide all standard immunizations including tetanus shots, flu and pneumonia shots, and travel vaccines at our primary care offices.
Do you provide annual exams?
Yes. We do comprehensive medical exams on males and females of all ages.
Who is a New Patient and who is considered an Established Patient?
A New Patient is one who has not received any professional services from any Sebastian River Medical Group provider within the past three years. An Established Patient is one who has received professional services from any Sebastian River Medical Group provider within the past three years.
How can I find a physician within your network?
Call (844) 840-7764 and a representative will be happy to connect you to a physician within the Sebastian River Medical Group. The representative will ask you a few simple questions about your health care preferences and then will provide you with contact information that meets your criteria.
How long must a physician keep medical records?
Physicians must retain their records for at least ten years for adult patients and at least thirteen years for minors. These minimum recordkeeping periods begin to run from the last date of treatment. After these minimum recordkeeping periods, the records may be destroyed